Careers at Tates

Description

We are looking for a Coffee Shop Assistant to work in our busy coffee shop & restaurant. This varied role includes serving customers, preparing hot drinks, clearing tables, serving food to tables as well as some kitchen cover as required.

Key Responsibilities

• Providing a warm welcome to all customers with smile, meet and greet at all times.
• Responding promptly to customer enquiries
• Cleaning and clearing tables
• Keeping your area and customer areas clean, safe and tidy
• Follow food safety and hygiene guidelines at all times
• Communicating and coordinating with colleagues as necessary

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality experience in a similar role is preferred, but not essential as full training will be provided.
• Good communication and teamwork skills
• Ability to work efficiently in a busy environment
• Punctual, reliable and customer-focused
• Interested in coffee and hospitality
• Flexible with working hours, including weekends and school holidays

Duration

Full Time with alternate weekend working rota.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a Coffee Shop Assistant to work in our busy coffee shop & restaurant. This varied role includes serving customers, preparing hot drinks, clearing tables, serving food to tables as well as some kitchen cover as required.

Key Responsibilities

• Providing a warm welcome to all customers with smile, meet and greet at all times.
• Responding promptly to customer enquiries
• Cleaning and clearing tables
• Keeping your area and customer areas clean, safe and tidy
• Follow food safety and hygiene guidelines at all times
• Communicating and coordinating with colleagues as necessary

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality experience in a similar role is preferred, but not essential as full training will be provided.
• Good communication and teamwork skills
• Ability to work efficiently in a busy environment
• Punctual, reliable and customer-focused
• Interested in coffee and hospitality
• Flexible with working hours, including weekends and school holidays

Duration

Part time – Weekends.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As a Garden Centre Assistant, you are the first point of contact for customers, providing exceptional service and expert guidance to ensure they find the perfect products for their needs. You are also responsible for maintaining a high standard of merchandising, stock control, and department upkeep to contribute to a pleasant and professional shopping experience.

Key Responsibilities

Customer Service:

• Greet customers warmly upon entering and ensure a welcoming atmosphere
• Assist customers in selecting and purchasing products, offering expert advice and recommendations
• Handle customer queries and complaints courteously and efficiently, escalating issues to your Line Manager when necessary
• Provide product demonstrations or advice as needed, ensuring customer confidence in their purchases

Till Operations:

• Operate tills efficiently, accurately processing customer transactions including cash, card, and other payment methods
• Provide excellent customer service by assisting customers with purchases, answering queries, and offering product recommendations
• Ensure all till areas are kept clean, organised, and adequately stocked with necessary supplies such as bags and receipt rolls
• Handle returns, refunds, and exchanges in accordance with company policies, ensuring customer satisfaction
• Maintain a friendly and professional demeanour while serving customers, addressing any issues promptly and courteously

Prerequisites

Key Skills & Attributes:

• Excellent interpersonal and communication skills to engage with customers and colleagues
• Strong attention to detail in merchandising and product presentation
• A proactive approach to problem-solving and meeting customer needs
• Ability to work independently and as part of a team in a fast-paced environment
• Basic numeracy and IT skills for POS systems and inventory management

Duration

Part Time – Weekends

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As a Cleaning & Maintenance Assistant, you will be responsible for helping to maintain a safe, clean, well-presented and welcoming environment for customers and staff throughout the garden centre.

The role combines regular cleaning and housekeeping duties with a range of practical, minor maintenance and general upkeep tasks. The successful person will therefore need to be hands-on, practical and willing to turn their hand to a variety of jobs around the centre.

Key Responsibilities

• Ensure all allocated areas of the garden centre, including customer areas, staff facilities, offices and communal spaces, are kept clean, tidy and presentable to a high standard.
• Clean and maintain customer and staff toilets and washrooms, including regular scheduled checks throughout the day
• Respond promptly to spills, breakages, litter or other cleaning issues that arise during the day
• Sweep, mop, vacuum and clean floors and other surfaces as required
• Monitor cleaning materials and consumables and advise the line manager when stocks require replenishing
• Undertake practical jobs such as tightening fittings, replacing basic fixtures, putting up signs, assembling items and making minor adjustments or repairs
• Help keep storage areas, maintenance areas and back-of-house spaces clean and organised
• Assist with moving furniture, displays, equipment and other items around the centre when required
• Assist with other departments as reasonably required

Prerequisites

Key Skills & Attributes:

• Be flexible in relation to duties and work areas as the needs of the business change
• Able to undertake simple maintenance tasks when required

Duration

Full Time

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We’re looking for enthusiastic individuals to join our team as Christmas Elves.

As an Elf, you’ll be responsible for delivering an unforgettable experience to every visitor. This includes greeting families, assisting Father Christmas, and maintaining the magical atmosphere of the grotto. You’ll need to stay in character at all times, ensuring the magic of Christmas is preserved.

Key Responsibilities

• Greet and help guide families to meet Father Christmas
• Help children choose presents and maintain the grotto’s magical appearance
• Stay in character as an Elf at all times and deliver exceptional customer service
• Ensure the toy area is well-stocked for the next day

Prerequisites

Key Skills & Attributes:

• An enthusiasm for Christmas and character work
• High energy, friendliness, and team spirit
• Strong customer service skills
• Flexibility with hours and responsibilities

Duration

Part Time – Various shifts available November to December 2026

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As a Plant Area Assistant, you will play a vital role in delivering exceptional customer service, maintaining high standards of plant care, and supporting the overall operations of the garden centre. You will combine your passion for plants with strong organisational skills to ensure a pleasant shopping experience for customers.

Key Responsibilities

Customer Service:

• Provide expert advice to customers on plant care and selection, ensuring their needs are met
• Maintain a positive, empathetic, and professional attitude toward customers at all times
• Assist customers with purchases, including carrying and loading heavy items to their vehicles
• Handle customer queries and complaints professionally, escalating unresolved issues to the Plant Area Manager
• Process customer orders efficiently and accurately

Plant Care & Merchandising:

• Maintain the highest standards of plant care, ensuring plants are healthy, well-watered, and presented attractively.
• Create visually appealing displays, ensuring accurate pricing and labelling.
• Perform regular stock replenishment, rotation, and maintenance to ensure optimal presentation.
• Monitor stock levels and report shortages or damages to the Plant Area Manager.

Operations & Administration:

• Accurately check in deliveries and ensure compliance with company policies.
• Process tired or damaged stock in accordance with the Company process.
• Participate in out-of-hours stocktakes and special promotional events as required.

General:

• You will be required to work and perform other duties to meet the operational needs of the business, including cash-out duties, as assigned by the Store Manager or other senior staff. 

Prerequisites

Key Skills & Attributes:

• Excellent interpersonal and communication skills to engage with customers and colleagues
• Knowledge of plants and horticulture, with a passion for customer service
• High attention to detail in plant care, merchandising, and operational tasks
• Ability to work both independently and as part of a team in a fast-paced environment
• Basic numeracy and IT skills for point-of-sale (POS) systems and inventory management

Duration

Part Time

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As the star of our Christmas experience, you’ll play a key role in creating magical memories. You’ll meet and greet families, hear children’s Christmas wishes and help make their festive dreams come true. A commitment to staying in character and embodying the magic of Father Christmas is essential.

Multi-site: You'll be working between 3 of our sites, based in Hassocks, Dial Post and Newhaven, so willingness to travel where required is also essential.

Key Responsibilities

• Meet and interact with children and families, bringing the magic of Christmas to life
• Listen to children’s Christmas wishes with warmth and care
• Maintain the traditional Father Christmas story, always staying in character
• Work alongside our team of elves to ensure a seamless and magical experience
• Create a welcoming, joyful, and festive atmosphere for all visitors

Prerequisites

Key Skills & Attributes:

• A jolly, kind and warm-hearted personality
• Strong communication skills and experience in customer service or performance
• The ability to stay in character as Father Christmas at all times
• Enthusiasm for Christmas and bringing joy to others
• Flexibility with working hours throughout the festive season
• Must be able to drive between sites in Hassocks, Dial Post and Newhaven
• White beard
• Penchant for the colour red!

Duration

Various shifts available November to December 2026 – Hours TBC

Location

Between Hassocks, Dial Post and Newhaven

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a part time housekeeper to join our team, working Monday and Friday only. This job will be based at our South Downs Lodges premises, located next to our South Downs Nursery Garden Centre in Hassocks.

This role involves cleaning holiday lodges and roulottes to the highest possible standard. Duties include cleaning all areas in each property, changing the linen and working to a time schedule. Being able to work individually and part of team is vital to this role.

Key Responsibilities

• Cleaning all allocated areas to the highest possible standards at all times.
• To work in the time frame to achieve changeover of the property.
• Ensure all equipment is properly maintained and in good order and advising your line manager of any maintenance requirements.
• Ensure cleaning supplies are maintained and advising your line manager of any order requirements.
• To be flexible with the hours to help meet needs of the business.

Prerequisites

Key Skills & Attributes:

• Previous experience preferred but training offered
• Attention to detail
• Organised and efficient

Duration

Part Time Monday’s and Friday’s between 10am – 3pm

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

Join our busy coffee shop as the Manager, overseeing daily operations, staff and finances to deliver excellent service and profitability. You will benefit from retail style hours with no evenings or split shifts

Key Responsibilities

• Lead and motivate the team, ensuring standards, training and development are maintained.
• Manage ordering, stock control, portion sizes and waste.
• Ensure accurate stock rotation, labelling and dating of ingredients.
• Complete all food safety and operational checks on time.
• Maintain high food quality and hygiene standards.
• Operate within budgets and cost controls; support regular stocktakes.
• Follow and document allergen procedures.
• Support onboarding and training of new staff.

Prerequisites

Key Skills & Attributes:

• Proven experience in restaurant or food service management.
• Strong leadership, organisation and communication skills.
• Passion for hospitality and customer service.
• Knowledge of food safety and health & safety regulations.
• Ability to work and lead effectively in a fast-paced environment.

Duration

Full-time position with alternate weekend work.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We’re looking for enthusiastic individuals to join our team as Christmas Elves.

As an Elf, you’ll be responsible for delivering an unforgettable experience to every visitor. This includes greeting families, assisting Father Christmas, and maintaining the magical atmosphere of the grotto. You’ll need to stay in character at all times, ensuring the magic of Christmas is preserved.

Key Responsibilities

• Greet and help guide families to meet Father Christmas
• Help children choose presents and maintain the grotto’s magical appearance
• Stay in character as an Elf at all times and deliver exceptional customer service
• Ensure the toy area is well-stocked for the next day

Prerequisites

Key Skills & Attributes:

• An enthusiasm for Christmas and character work
• High energy, friendliness, and team spirit
• Strong customer service skills
• Flexibility with hours and responsibilities

Duration

Part Time – Various shifts available November to December 2026

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

At Malvern/ Breeze house, we are looking for a strong people’s person who is an expert in selling our products to consumers in order to meet their needs and desires. Working with the CRM system to assist in providing first class sales service by answering any consumer questions and acting as a liaison between consumer and manufacturer.

Contributes to ensuring that our high standards of presentation are maintained throughout the site.

Follows the Company’s policies and procedures and helps to maintain a safe working environment by being Health and Safety aware.

Directly Responsible to – The Show Site Sales Manager

Key Responsibilities

• Contributing to meeting planned sales targets as part of the Sale Team.
• Tracking sales targets and reporting results, as necessary.
• Attending ongoing training to ensure product knowledge is up to date.
• Promote the organisation, and its products.
• Assisting with all point of sale collateral.
• Maintaining the high standards set at the site with regards to presentation and products displayed.
• Making sales appointments and generating new leads by meeting with consumers.
• Follow up with clients to make sure they are satisfied with the product.

Prerequisites

Key Skills & Attributes:

• Strong persuasive and interpersonal skills.
• Be amenable and amicable.
• Able to work independently or as part of a Team.
• Be diligent and trustworthy.
• Good organisational and analytical skills, excellent numeric ability.
• Can maintain and effectively use their knowledge of sales and merchandising.
• Can demonstrate advanced product knowledge with the ability to cross sell.
• Has a good understanding of how to promote our products to the consumer based on environmental and current trends.
• Understands our ideal customers and how they relate to our products.
• An understanding of sales principles and customer service activities.
• Able to manage their time effectively and prioritise their workload.
• Have good Microsoft office skills, a sound understanding of how to use the internet and be able to utilise computer and software applications.
• Availability to work flexible hours and cross site working if required.

Desirable Qualities

• Experience in following and supporting sales strategies.
• Experience in customer relationship management.
• Experience in a similar sales related role.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Willing to adhere to all Company policies and procedures.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We currently have an exciting opportunity for an Outdoor Leisure Manager to join our team at Old Barn Garden Centre in Dial Post, near Horsham.

The successful candidate will have previous retail or customer service management experience, a keen eye for visual merchandising and product presentation, and the ability to follow established company procedures. Experience or knowledge of outdoor furniture would be an advantage, although full training will be provided.

Key Responsibilities

• Lead, motivate and support the Outdoor Leisure Team to help build confidence in selling
• Manage the day-to-day operation of the department to maximise sales and profit
• Deliver exceptional customer experience by providing knowledgeable advise and excellent service
• Maintain attractive, inspiring and commercially effective product displays
• Build and maintain a strong knowledge of our outdoor leisure ranges, which include Furniture, BBQ’s and Christmas lines
• Ensure all point of sale, pricing and promotional material is accurate and current
• Monitor inventory levels to drive sales
• Ensure customer deliveries happen timely and efficiently
• Assist in all areas of the Garden Centre during busy periods during seasonal events including Stock Taking
• Ensure all after sales queries are dealt with timely and respectfully

Prerequisites

Key Skills & Attributes:

• Excellent customer service skills
• Previous retail management or supervisory experience
• Strong leadership and team management
• Good organisational skills to include planning staff rota’s
• Commercially aware with a knowledge of Outdoor Furniture would be desirable

Duration

Full Time with alternate weekend work.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a Full Time Garden Centre Assistant / Till Operator. You will display excellent customer service and help contribute to a pleasant and professional shopping experience. As part of our Cash Handling Team you will be responsible for processing cash and card payments, balance cash registers, reporting discrepancies to the supervisor and reports any concerns regarding fraudulent credit card usage.

Key Responsibilities

Customer Service:

• Greet customers warmly upon entering and ensure a welcoming atmosphere
• Assist customers in selecting and purchasing products, offering expert advice and recommendations
• Handle customer queries and complaints courteously and efficiently, escalating issues to your Line Manager when necessary
• Provide product demonstrations or advice as needed, ensuring customer confidence in their purchases

Till Operations:

• Operate tills efficiently, accurately processing customer transactions including cash, card, and other payment methods
• Provide excellent customer service by assisting customers with purchases, answering queries, and offering product recommendations
• Ensure all till areas are kept clean, organised, and adequately stocked with necessary supplies such as bags and receipt rolls
• Handle returns, refunds, and exchanges in accordance with company policies, ensuring customer satisfaction
• Maintain a friendly and professional demeanour while serving customers, addressing any issues promptly and courteously

Merchandising & Stock Management:

• Maintain creative and visually appealing displays that adhere to company standards
• Ensure all stock is well-organised, clean, and appropriately merchandised
• Produce accurate and visually appealing Point of Sale (POS) materials following company templates
• Keep pricing, product descriptions, and promotional signage up-to-date and error-free
• Monitor and report stock levels, including shortages, overstock, damages, and customer requests, to your Line Manager for efficient restocking

Prerequisites

Key Skills & Attributes:

• Excellent interpersonal and communication skills to engage with customers and colleagues
• Strong attention to detail 
• A proactive approach to problem-solving and meeting customer needs
• Ability to work independently and as part of a team in a fast-paced environment
• Basic numeracy and IT skills for POS systems and inventory management

Duration

Full Time

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a chef to work in our busy kitchen at Old Barn Garden Centre. This is a fast-paced role, preparing meals in line with our branded menu.

Key Responsibilities

• Assist with food preparation, plating and presentation.
• Serve food and beverages to customers in a polite and professional manner.
• Maintain cleanliness and hygiene of the kitchen and service areas.
• Wash dishes, utensils and catering equipment as required.
• Follow food safety and hygiene guidelines at all times.
• Support the catering team in setting up and clearing down before and after service.

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality or kitchen experience essential.
• Good communication and teamwork skills.
• Ability to work efficiently in a busy environment.
• Punctual, reliable and customer-focused.

Duration

Part time with alternate weekend working rota.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a Coffee Shop Assistant to work in our busy coffee shop & restaurant. This varied role includes serving customers, preparing hot drinks, clearing tables, serving food to tables as well as some kitchen cover as required.

Key Responsibilities

• Providing a warm welcome to all customers with smile, meet and greet at all times.
• Responding promptly to customer enquiries
• Cleaning and clearing tables
• Keeping your area and customer areas clean, safe and tidy
• Follow food safety and hygiene guidelines at all times
• Communicating and coordinating with colleagues as necessary

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality experience in a similar role is preferred, but not essential as full training will be provided.
• Good communication and teamwork skills
• Ability to work efficiently in a busy environment
• Punctual, reliable and customer-focused

Duration

Full time with alternate weekend working rota.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As a Garden Centre Assistant / Merchandiser, you are the first point of contact for customers, providing exceptional service and expert guidance to ensure they find the perfect products for their needs. You are also responsible for maintaining a high standard of merchandising, stock control, and department upkeep to contribute to a pleasant and professional shopping experience.

Key Responsibilities

Customer Service:

• Greet customers warmly upon entering and ensure a welcoming atmosphere
• Assist customers in selecting and purchasing products, offering expert advice and recommendations
• Handle customer queries and complaints courteously and efficiently, escalating issues to your Line Manager when necessary
• Provide product demonstrations or advice as needed, ensuring customer confidence in their purchases

Till Operations:

• Operate tills efficiently, accurately processing customer transactions including cash, card, and other payment methods
• Provide excellent customer service by assisting customers with purchases, answering queries, and offering product recommendations
• Ensure all till areas are kept clean, organised, and adequately stocked with necessary supplies such as bags and receipt rolls
• Handle returns, refunds, and exchanges in accordance with company policies, ensuring customer satisfaction
• Maintain a friendly and professional demeanour while serving customers, addressing any issues promptly and courteously

Merchandising & Stock Management:

• Maintain creative and visually appealing displays that adhere to company standards
• Ensure all stock is well-organised, clean, and appropriately merchandised
• Produce accurate and visually appealing Point of Sale (POS) materials following company templates
• Keep pricing, product descriptions, and promotional signage up-to-date and error-free
• Monitor and report stock levels, including shortages, overstock, damages, and customer requests, to your Line Manager for efficient restocking

Prerequisites

Key Skills & Attributes:

• Excellent interpersonal and communication skills to engage with customers and colleagues
• Strong attention to detail 
• A proactive approach to problem-solving and meeting customer needs
• Ability to work independently and as part of a team in a fast-paced environment
• Basic numeracy and IT skills for POS systems and inventory management

Duration

Full Time with alternate weekend working rota.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for someone to provide assistance within our kitchen, ensuring all policies and procedures are being followed correctly and maintain a high level of cleanliness throughout the kitchen and pot wash areas.

Key Responsibilities

• Washing up and general housekeeping duties
• Excepting deliveries and storing them away properly
• General responsibility of clean storage areas
• Completion of cleaning schedules 
• Disposal of waste and recycling.

Prerequisites

Key Skills & Attributes:

This role is well suited to a self-motivated, enthusiastic and hardworking individual with excellent customer service skills and a desire to learn.

You must be able to work on your own initiative, sometimes under pressure, in a fast-moving environment. You will need be able to communicate well and work as part of a large team.

Duration

Full Time

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a part time cleaner to join our team. This role involves cleaning allocated areas to the highest possible standard. Daily duties include cleaning customer & staff toilets, emptying litter bins, collecting litter, sweeping and cleaning areas around the premises both inside and out, floor cleaning, window cleaning and also cleaning and dusting shelves and products.

Key Responsibilities

• Cleaning all allocated areas to the highest possible standards at all times.
• Carry out cleaning checks and taking action where required.
• To organise and plan your time to make sure cleaning is carried out efficiently.
• Ensure the toilet zones are maintained to the highest standards, are checked regularly during your shift and cleaning carried out promptly when required.
• Ensure all equipment is properly maintained and in good order and advising your line manager of any maintenance requirements.
• Ensure cleaning supplies are maintained and advising your line manager of any order requirements.
• To be available to provide prompt housekeeping support for unexpected incidents.
• Provide customer support by assisting customers or referring them to relevant colleagues.
• Ensure the centre is clean, safe and free from hazards.
• Identify areas that require attention and cleaning (notifying line manager where assistance is required)
• Dusting and facing up displays.
• Helping customers carry items to cars
• Collecting trolleys.

Prerequisites

Key Skills & Attributes:

• Previous experience preferred but training offered
• Attention to detail
• Organised and efficient

Duration

Part Time including alternate weekends.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a part time cleaner to join our team. You will be responsible for helping to maintain a safe, clean, well-presented and welcoming environment for customers and staff throughout the attractions.

Key Responsibilities

• Cleaning all allocated areas of the attractions to the highest possible standards at all times.
• Carry out cleaning checks and taking action where required.
• To organise and plan your time to make sure cleaning is carried out efficiently.
• Ensure the toilet zones are maintained to the highest standards, are checked regularly during your shift and cleaning carried out promptly when required.
• Ensure all equipment is properly maintained and in good order and advising your line manager of any maintenance requirements.
• Ensure cleaning supplies are maintained and advising your line manager of any order requirements.
• To be available to provide prompt housekeeping support for unexpected incidents.
• Provide customer support by assisting customers or referring them to relevant colleagues.
• Ensure the centre is clean, safe and free from hazards.
• Help keep storage areas, maintenance areas and back-of-house spaces clean and organised.

Prerequisites

Key Skills & Attributes:

• Previous experience preferred but training offered
• Attention to detail
• Organised and efficient

Duration

Part Time – Weekends

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

As the star of our Christmas experience, you’ll play a key role in creating magical memories. You’ll meet and greet families, hear children’s Christmas wishes and help make their festive dreams come true. A commitment to staying in character and embodying the magic of Father Christmas is essential.

Key Responsibilities

• Meet and interact with children and families, bringing the magic of Christmas to life
• Listen to children’s Christmas wishes with warmth and care
• Maintain the traditional Father Christmas story, always staying in character
• Work alongside our team of elves to ensure a seamless and magical experience
• Create a welcoming, joyful, and festive atmosphere for all visitors

Prerequisites

Key Skills & Attributes:

• A jolly, kind and warm-hearted personality
• Strong communication skills and experience in customer service or performance
• The ability to stay in character as Father Christmas at all times
• Enthusiasm for Christmas and bringing joy to others
• Flexibility with working hours throughout the festive season
• White beard
• Penchant for the colour red!

Duration

Various shifts available November to December 2026 – Hours TBC

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a polite and friendly Furniture & Outdoor Leisure Sales Assistant. You will be responsible for meeting and greeting customers, as well as merchandising and pricing products. You will provide excellent customer service by assisting customers with purchases, answering queries, and offering product recommendations. Merchandising and pricing products in our Christmas displays during the festive season.

Key Responsibilities

Customer Service:

• Greet customers warmly upon entering and ensure a welcoming atmosphere
• Assist customers in selecting and purchasing products, offering expert advice and recommendations
• Handle customer queries and complaints courteously and efficiently, escalating issues to your Line Manager when necessary
• Provide product demonstrations or advice as needed, ensuring customer confidence in their purchases

Till Operations:

• Operate tills efficiently, accurately processing customer transactions including cash, card and other payment methods
• Provide excellent customer service by assisting customers with purchases, answering queries and offering product recommendations
• Ensure all till areas are kept clean, organised, and adequately stocked with necessary supplies such as bags and receipt rolls
• Handle returns, refunds and exchanges in accordance with company policies, ensuring customer satisfaction
• Maintain a friendly and professional demeanour while serving customers, addressing any issues promptly and courteously

Merchandising & Stock Management:

• Maintain creative and visually appealing displays that adhere to company standards
• Ensure all stock is well-organised, clean and appropriately merchandised
• Produce accurate and visually appealing Point of Sale (POS) materials following company templates
• Keep pricing, product descriptions and promotional signage up-to-date and error-free
• Monitor and report stock levels, including shortages, overstock, damages and customer requests to your Line Manager for efficient restocking

Prerequisites

Key Skills & Attributes:

• Excellent interpersonal and communication skills to engage with customers and colleagues
• Strong attention to detail in merchandising and product presentation
• A proactive approach to problem-solving and meeting customer needs
• Ability to work independently and as part of a team in a fast-paced environment
• Basic numeracy and IT skills for POS systems and inventory management

Additional Requirements:

• Flexibility to work weekends, bank holidays and occasional evenings as part of a rota
• Physical fitness to handle stock movement

Duration

Part Time

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a chef to work in our busy kitchen at Mayberry. This is a fast-paced role, preparing meals in line with our branded menu.

Key Responsibilities

• Assist with food preparation, plating and presentation.
• Serve food and beverages to customers in a polite and professional manner.
• Maintain cleanliness and hygiene of the kitchen and service areas.
• Wash dishes, utensils and catering equipment as required.
• Follow food safety and hygiene guidelines at all times.
• Support the catering team in setting up and clearing down before and after service.

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality or kitchen experience essential.
• Good communication and teamwork skills.
• Ability to work efficiently in a busy environment.
• Punctual, reliable and customer-focused.

Duration

Full Time with alternate weekend working rota.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.

Description

We are looking for a Coffee Shop Assistant to work in our busy coffee shop & restaurant. This varied role includes serving customers, preparing hot drinks, clearing tables, serving food to tables as well as some kitchen cover as required.

Key Responsibilities

• Providing a warm welcome to all customers with smile, meet and greet at all times.
• Responding promptly to customer enquiries
• Cleaning and clearing tables
• Keeping your area and customer areas clean, safe and tidy
• Follow food safety and hygiene guidelines at all times
• Communicating and coordinating with colleagues as necessary

Prerequisites

Key Skills & Attributes:

• Previous catering, hospitality experience in a similar role is preferred, but not essential as full training will be provided.
• Good communication and teamwork skills
• Ability to work efficiently in a busy environment
• Punctual, reliable and customer-focused
• Interested in coffee and hospitality
• Flexible with working hours, including weekends and school holidays

Duration

Part time.

Further Details: Thank you for taking the time to complete an application form online. We will contact you if you are shortlisted for an interview.